Terms of Service

1. Acceptance of Terms

By accessing or using Luminal Analytics' services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Service

Luminal Analytics provides a cloud-based data analytics platform that allows users to analyze, visualize, and derive insights from their data. Our services include data processing, machine learning capabilities, dashboard creation, and API access.

3. User Accounts

To use our services, you must create an account. You are responsible for:

• Providing accurate and complete registration information
• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

4. Acceptable Use

You agree to use our services only for lawful purposes. You may not:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Upload malicious code or attempt to harm our systems
• Reverse engineer or attempt to extract source code
• Use our services to spam or send unsolicited communications
• Share your account credentials with unauthorized parties

5. Data Ownership and Privacy

You retain ownership of all data you upload to our platform. We will only access your data as necessary to provide our services or as required by law. Our data handling practices are detailed in our Privacy Policy, which is incorporated by reference into these Terms.

6. Payment Terms

For paid services:

• Fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We may change our pricing with 30 days' notice
• Failure to pay may result in service suspension
• You are responsible for all taxes and fees

7. Service Availability

While we strive to maintain high service availability, we do not guarantee uninterrupted access to our services. We may experience downtime for maintenance, updates, or due to factors beyond our control. We will provide advance notice when possible.

8. Intellectual Property

Our services, including all software, designs, text, graphics, and other content, are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Luminal Analytics shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability is limited to the amount you paid for our services in the 12 months preceding the incident.

10. Termination

Either party may terminate these Terms at any time. We may suspend or terminate your access to our services for violation of these Terms. Upon termination, you may export your data for 30 days, after which it may be deleted.

11. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes and your continued use of our services constitutes acceptance of the modified Terms.

12. Contact Information

If you have questions about these Terms, please contact us at: